What’s the difference between your systems and the standalone cameras I can buy online?

The difference lies in reliability, capability, and security. While standalone cameras are fine for casual monitoring, our professional systems offer key advantages:

• Centralized Recording: Our systems use a DVR or Network Video Recorder (NVR) to record 24/7, independent of your internet connection. Many DIY cameras stop recording if the Wi-Fi drops.
• Data Security: Your footage is stored securely on-site on the NVR, not on a third-party cloud server, giving you full control over your data.
• Scalability & Quality: Our systems are designed to handle numerous high-resolution cameras (4MP/8K) without overwhelming your Wi-Fi network.
• Professional Installation: We ensure optimal camera placement for maximum coverage and conceal all wiring for a clean, secure, and reliable setup.

What's the difference between IP (Digital) and HD Analogue (BNC) systems?

The primary difference is the cabling used and how that impacts cost and features. IP (Digital) systems use modern network cables (like a computer), while HD Analogue (BNC) systems use traditional coaxial cables.

• Historically, IP offered superior quality, but modern HD Analogue technology can now also deliver crisp 8MP (4K) resolution, providing ultra-high detail at a more accessible price point than their 8MP IP counterparts.
• IP systems are highly scalable, offer deep integration with network infrastructure, and often provide more advanced, server-side analytics, making them ideal for large, complex commercial projects.
• HD Analogue systems are an excellent, cost-effective choice for achieving high resolution and are perfect for upgrading older CCTV systems, as they can often use the existing wiring, saving time and cost.

The best choice depends on your property's needs and existing infrastructure. During our consultation, we'll recommend the most effective solution for you.

Why do you use 4MP or 8MP cameras instead of the standard 2MP?

Higher resolution means significantly more detail. While many installers use 2MP (Full HD) as a baseline, we believe it's often insufficient for true security. A 4MP camera captures twice the detail of 2MP, and an 8MP (4K) camera captures four times the detail. This is crucial for identifying faces, license plates, and other critical information, especially when you need to digitally zoom in on a recording.

What's the difference between dome and bullet cameras?

They differ mainly in design and best use case:

• Dome Cameras: Feature a discreet, low-profile design that is less obtrusive, especially indoors. Their durable casings also provide excellent vandal resistance, making them ideal for public or easily accessible areas like lifts.
• Bullet Cameras: Their prominent, directional shape makes them highly visible, acting as a strong visual deterrent. They are excellent for monitoring specific targets or long distances like property perimeters and are built to withstand outdoor conditions.

What is a RAID system for recorders, and do I need one?

A RAID (Redundant Array of Independent Disks) system uses multiple hard drives to store video data, providing a crucial layer of protection against data loss. If one hard drive fails, your recordings are still safe on the others. We strongly recommend RAID storage for commercial clients and condo estates where the loss of recorded footage would be unacceptable. The most common configuration we deploy is RAID 5 for a balance of performance and redundancy.

Can my CCTV system be integrated with an alarm system?

Yes, having both systems provides a much more powerful security solution. When your security alarm system sends a trigger alert to your phone, you can immediately open your CCTV app to view the live situation. This gives you instant visual verification, so instead of just knowing a sensor was triggered, you can see exactly what is happening and make a more informed decision on how to respond.

Can I view my CCTV cameras on my smartphone?

Yes, absolutely. All our modern CCTV systems include a mobile app that allows you to view live footage, review recordings, and receive motion alerts from anywhere in the world with an internet connection.

How much recording storage will I need?

This depends on the number of cameras, resolution, and desired retention period. During our consultation, we will calculate the ideal storage capacity for your needs. Most residential systems are set up for 30 days of recording. For clients with specific corporate or regulatory requirements, we can design systems that retain footage for 90 days or longer.

Do the cameras work in complete darkness?

Yes. All our cameras are equipped with infrared (IR) night vision, which allows them to see and record clear black-and-white video even in total darkness. Some advanced models also offer color night vision technology for enhanced detail.

How long does the installation take?

A standard installation for a typical home or small office can usually be completed within one day. Larger projects for commercial buildings or condo estates will take longer, and we will provide a clear timeline during the consultation process.